Privacy Policy

Last Updated: March 15, 2024

At PassAutomate, Inc. ("PassAutomate," "we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PassAutomate application ("Application").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Application.

1. Information We Collect

1.1 Information You Provide

We may collect information that you provide when you use our Application, including:

  • Account information: When you create an account, we collect your email address and encrypted master password for authentication purposes.
  • Payment information: If you purchase a subscription, we collect payment information, which is processed by our third-party payment processors.
  • Customer support: Information you provide when contacting our customer support team.

1.2 Password Data

Important: PassAutomate is designed as a zero-knowledge application. This means:

  • Your stored passwords, account credentials, and website data are encrypted using AES-256 encryption on your local device.
  • The encryption key is derived from your master password, which is never transmitted to our servers in an unencrypted form.
  • We do not have access to your stored passwords or the ability to view, access, or recover them.
  • All password operations, including password generation, analysis, and automation processes, occur locally on your device.

1.3 Automated Information Collection

When you use our Application, we may automatically collect certain information, including:

  • Device information: Hardware model, operating system and version, unique device identifiers
  • Log information: Application usage, crashes, system activity, and hardware settings
  • Feature usage patterns: Anonymous aggregate data about which features you use and how you use them

This information helps us improve our Application and provide better services to our users.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Application
  • Process transactions and send related information
  • Send administrative messages, such as updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities in connection with our Application
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience with our Application

3. Email Integration and Data Processing

PassAutomate's password automation features may require access to your email accounts to process password reset emails. Regarding this functionality:

  • Email access credentials are stored locally and encrypted on your device
  • Email processing happens locally on your device
  • We do not store, process, or have access to your email content on our servers
  • Email access is used solely for the purpose of identifying and processing password reset emails

4. Data Storage and Security

PassAutomate employs the following security measures to protect your information:

  • AES-256 encryption for all sensitive data
  • Zero-knowledge architecture ensuring your master password and unencrypted data never leave your device
  • Secure memory handling to prevent password exposure in system memory
  • Local-first processing with minimal data transmission

While we implement these advanced security measures, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Information Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our Application, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

We may disclose your information:

  • To comply with any law, regulation, legal process, or governmental request
  • To enforce our Terms of Service, including investigation of potential violations
  • To detect, prevent, or address fraud, security, or technical issues
  • To protect the rights, property, or safety of PassAutomate, our users, or the public

6. Third-Party Service Providers

We may employ third-party companies and individuals for the following reasons:

  • To facilitate our Application (payment processing)
  • To provide the Application on our behalf
  • To perform Application-related services
  • To assist us in analyzing how our Application is used

These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Application. These services collect anonymous usage data that helps us improve our application but cannot identify individual users. You can opt out of these analytics features in the Application settings.

8. Children's Privacy

Our Application is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

9. Your Data Protection Rights Under GDPR

As a resident of the European Union or France, you have specific rights regarding your personal information under the General Data Protection Regulation (GDPR) and French data protection laws, including:

  • The right to access, update, or delete the information we have on you
  • The right of rectification - the right to have your information corrected if it is inaccurate or incomplete
  • The right to object - the right to object to our processing of your personal data
  • The right of restriction - the right to request that we restrict the processing of your personal information
  • The right to data portability - the right to be provided with a copy of your personal data in a structured, machine-readable format
  • The right to withdraw consent - the right to withdraw your consent at any time where we relied on your consent to process your personal information

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

10. European Union Privacy Rights

Under the General Data Protection Regulation (GDPR) and other European Union data protection laws, residents of the EU have enhanced rights regarding their personal data. These rights are covered in detail in Section 9 above. Additionally, French law (including the French Data Protection Act) provides specific protections for French residents. To exercise any of these rights, please contact us using the information provided below.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@passautomate.com